FREQUENTLY ASKED QUESTIONS
POPULAR QUESTIONS
Am I able to make a claim online
What is the maximum I can be insured for?
How do you determine which country belongs to which Zone?
Do you offer K&R cover (Kidnap and Ransom inurance)?
Can I extend my insurance policy if my plans change and I need travel for longer, for additional trips or to different zones?
Do you offer insurance for luggage, camera equipment or personal items?
Who are the Insurers?
What if I don't see my country in the home country or destination list, can I still purchase a policy?
Do your policies cover Coronavirus disease (COVID-19)?
How can I cancel or downgrade my policy?
What happens at the end of my insurance policy?
Can I extend my policy or buy additional cover?
Does my policy cover pre-existing conditions?
What if I am not travelling to a hostile country? Do I still need insurance?
Does your insurance policy cover me if I participate in sports and activities?
Does my policy make me eligible for a sickness, accident and repatriation claim in my own country?
Does my insurance include cover for war and terrorism?
What medical expenses does my insurance policy cover?
When and where am I covered under my insurance from Insurance for NGOs?
Do you insure U.S. humanitarian workers?
Is this a health insurance policy?
COVER OUTSIDE YOUR COUNTRY OF RESIDENCE
What cover does it give me?
Can I see the full terms and conditions?
What payments are made for a disablement or accidental death claim?
Can I take out a policy when I'm already on an assignment?
POLICIES - ORGANISATIONS / TEAMS / GROUPS
What's the difference between your DIFFERENT insurance policies for NGOs
What cover does it give outside your country of residence?
Who is this policy for?
Can I see the full terms and conditions?
COVER IN YOUR COUNTRY OF RESIDENCE
What payments are made for an accidental death claim?
Can I buy insurance by the day?
What cover does it give within the country of residence?
Who is this cover for (locally employed humanitarian workers)?
Can I see the full terms and conditions?
What's the difference between a corporate team policy and cover in country of residence?
Who is this policy for?
COMPARE POLICIES
COMPARISONWHY DID WE
CREATE
INSURANCE
FOR NGOs?
OUR MISSION
Starting with Insurance For NGO workers we quickly identified a need for comprehensive insurance in other high-risk roles production, photography, videography and a wider range of NGO and humanitarian sectors roles as well as the demand for organisations and contractors to be able to arrange cover for their local teams -- including NGO and humanitarian sectors support, drivers, translators, fixers and guides -- as part of their duty of care.
Each month Insurance For Group protects a diverse range of individuals and organisations carrying out vital work in some of the most challenging locations in the world providing more than US$140 million in cover across all policies.
Contact Us
Trusted by leading humanitarian organisations worldwide
We work with NGOs, field teams, and global partners to provide reliable, flexible insurance cover for humanitarian workers operating in complex and high-risk environments.
If you’re a membership organisation, NGO, or network supporting humanitarian personnel, and you’re looking to arrange insurance cover for your members or staff, we’d be happy to help.
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- Download key documents
- Submit claims in minutes
- Get 24/7 emergency support
- Stay informed, even in low-connectivity zones
